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Introduction to Sales Report

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Update Time: 18 Aug 2025 07:26

In Sales Report, sales data can be summarized by Store SKU or Merchant SKU. A Reporting Dimension option is available, allowing you to:

  • Count combination SKUs as a whole, or
  • Break down combination SKUs by their sub-SKUs.

This makes it easier to view sales data for individual SKUs directly in the system, reducing manual calculation effort. You can also switch currencies when viewing the data, and export the report in the selected currency.


💡 Notes

1. Statistics principle: the order data of the day can only be viewed the next day;
2. Statistics based on:

  • Shopee: COD orders are based on creation time, Pre Paid orders are based on payment time;
  • Lazada, JD.ID, Tokopedia: Order creation time;

3. Supporting platforms: Lazada, Shopee, JD.ID, Tokopedia, Blibli, Tiki, JD.CENTRAL, Shopify, TikTok, Woocommerce, Akulaku, Thisshop, PGmall, Zalora, Facebook, Lineshopping, manual orders, POS retail orders, messenger orders.
4. Order statistics in sales Report do not include unpaid orders. Orders exported from the Order Processing page (Orders > Order Processing > All Orders) will include unpaid orders. When comparing report data and viewing order details, unpaid orders need to be excluded.

1. Introduction

 


1. Product Quantity: Total order quantity (including orders canceled after payment and orders that have been refunded)

2. Product Sales:
Only the price after deducting product discounts is calculated, excluding shipping fees and other fees

3. Valid Product Sales: Total Product Sales - Canceled Order Amount

4. Product Sales Quantity:
The total number of products sold

5. Valid Product Sales Quantity: Sales Quantity - Canceled Quantity




6. Valid Orders:
Total Orders - Cancelled Orders - Refunded Orders

7. Refund Product Amount:
the total amount of the refunded orders

8. Refund Product Quantity:
the total number of refunded products

💡 Tips: In the sales report, you can select the display fields, drag to adjust the column order, and freeze certain columns on the left.





 

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