html_common_help_banner

How to Manage Products of TikTok Semi Consignment Stores


In TikTok Semi-Consignment model, sellers will manage product inventory and fulfilment operations by themselves whereas platforms will help sellers to manage shops and related activities. You can connect your semi-consignment store to BigSeller to publish products and process orders through BigSeller.

 

📚What does local store and semi-consignment stores refer to?

  • Local Store (3P): A locally operated store where the seller manages fulfillment independently. Sellers have pricing control and can access the platform's Seller Center to perform product-related operations via the Seller Center or BigSeller.

  • Semi-Consignment Store (1P): A platform-operated store where TikTok manages operations, but the seller handles fulfillment. Sellers have no pricing control and cannot access seller center. This means you can only manage 1P store products through ERP system like BigSeller.

💡 Notes
  • Supported Site: Indonesia

  • Publish Products: Only products listed as Online Products in local stores can be published to semi-consignment stores. Publishing products to semi-consignment stores directly from the Drafts list is not supported.

  • ✅Features Supported: Spliting orders, voiding orders, manually adding gift products, auto-pack, and manually adding order marks.

  • ❎Features Not Supported: Adding gift rules, addding order marks according to mark rules, profit settings, inventory push

  • Connect Stores: To authorize TikTok semi-consignment store in BigSeller, please contact your TikTok account manager.


Quick Operational Guide for Managing TikTok Semi-Consignment Store in BigSeller
 

1. Check Authorization Status of TTS Semi-Consignment Store

Step 1: Go to Settings > Authorization > Store Authorization > Select TikTok Shop > Find semi-consignment Store (You can refresh this page to view the latest status of the authorized stores).

 

By default, sub-accounts do not have TikTok semi-consignment store permissions. The main account must grant access for them to use it.
 



Step 2: You can click Mapping Details to view the Semi Consignment <--> Local store mapping as well as the mapped warehouse.




 

Once the mapping between 1P and 3P stores and warehouses takes effect, it cannot be manually changed. (Please contact BigSeller customer service if there is a change of mapping relation)
 


2. Publish Products from Local Store to Semi-Consignmnet Store

In BigSeller, you can directly publish products on Active page from a local store to a semi-Consignment store. Products from local store may sell in one or multiple semi-consignment stores. Additionally, the warehouse of products in semi-consignment store will also be linked to the warehouse of the local store.
 
Step 1:  Go to TikTok - Active Page
 

💡 Tips:

  • The [Semi-Consignment or Not] filter makes it easy to identify unpublished local store products.

  • Since local store products are often sold in different semi-consignment stores based on categories, you can use the [Category] filter to quickly find products of the same type.


 

Step 2:  Select multiple products and click Bulk Actions > Publish to TTS Semi


 

3. Introduction of Active product Page of Semi-Consignment Store


a. Product Status: Live, Sold Out, Pending, Failed, Delisted, Frozen, Deleted.

b. Single-item Actions:

1. Edit: (Only stock Qty can be edited; for other modifications, please contact TikTok operations)   2. Delisted   3. Sync Product   4. Publish

c. Bulk Actions: Delisted, Publish, Bulk Edit Stock.

d. Other Supported Operations: Export products, import to update inventory.



4. Update Stock Quantity

Step: Go to TikTok > Active, select the product page for the semi-consignment store, and update the inventory for an individual product.





Tips:
You can directly modify the product inventory for semi-consignment store. It is suggested to maintain the inventory of key items weekly or daily.
For example, if 30 units were given in the first week and the quantity needs to increase to 50 in the second week, simply adjust the inventory to 50 units.


 

5. Process Orders

Currently, BigSeller supports the forward order processing flow for TikTok Semi-Consignment orders. After-sales (return & refund) orders can only be processed in TikTok Seller Center.



 

For more information about the order function in BigSeller, please refer to the article: Steps to Process Orders in BigSeller
 

6. Notes for Using BigSeller Inventory Feature

1)BigSeller does not support pushing inventory to TikTok Semi Consignment Store (1P Store) and will not push the warehouse stock quantities to your online store’s stock.

2)However, you can create merchant SKUs and map them with store SKUs to manage inventory. Once mapped, the warehouse stock will be properly allocated and deducted when processing orders.

Please contact us if the document can't answer your questions