How to use Payment Reconciliation (Shopee and TikTok Shop)?
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Payment Reconciliation is a new function to help you check your marketplaces' income:
1.To verify whether the platform has released the income
On [To Release] page, completed orders that have not been released within 24 hours will have a [release late] tag.
2. To verify whether the released income is correct
By checking [Amount Difference] on [Released] page, you can verify the income.
The Amount Difference = Platform Released Amount - Estimated Release Amount
3. To mark abnormal orders after you appeal to the platform
For abnormal orders in [Released] page, you can mark them as processed.
4. To export the payment reconciliation data
Both on [To Release] and [Released] page can export the data.
Introduction
1. To Release: Including the orders that have been completed but the platform has not released yet;
2. Released: The platform has released the income.
Statement statuses
Fields Introduction
Notes
1. The data would be synced once a day, and some released orders may be still under [To Release] status;
2. This page counts the completed orders from Shopee and TikTok. (TikTok sample orders will also be included.)
1.To verify whether the platform has released the income
On [To Release] page, completed orders that have not been released within 24 hours will have a [release late] tag.
2. To verify whether the released income is correct
By checking [Amount Difference] on [Released] page, you can verify the income.
The Amount Difference = Platform Released Amount - Estimated Release Amount
3. To mark abnormal orders after you appeal to the platform
For abnormal orders in [Released] page, you can mark them as processed.
4. To export the payment reconciliation data
Both on [To Release] and [Released] page can export the data.
Introduction
1. To Release: Including the orders that have been completed but the platform has not released yet;
2. Released: The platform has released the income.
Statement statuses
Fields Introduction
Notes
1. The data would be synced once a day, and some released orders may be still under [To Release] status;
2. This page counts the completed orders from Shopee and TikTok. (TikTok sample orders will also be included.)
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