How can we help?
Help & FAQs | Orders
×
  • Introduction of BigSeller Processing Orders module

  • Quickly know about all the attributes of the order details page

  • Introduction of BigSeller order status

  • Steps for processing orders in BigSeller

  • Common errors and solutions for fail to pack the orders

  • How to deal with orders that I don't want to process temporarily?

  • How to revert voided orders?

  • How to set Shopee default pickup address?

  • How to change the pickup time or address for an order?

  • How to change the cargo carry method (Pickup & Dropoff) for Shopee orders?

  • How to set tracking number acquisition (JOB or No JOB) ?

  • How to edit/add Note for picking orders?

  • How to edit/add customer service notes?

  • Can customer service notes and pick notes be printed? How to print?

  • How to customize your shipping label?

  • How to print shipping label in bulk?

  • How to print shipping label for single order?

  • How to set the pack list template?

  • How to customize invoices?

  • How to print invoice?

  • How to use the Scan and Ship function?

  • How to check if there is a return order?

  • How to edit/add Note for Customer Service?

  • How to track the logistics information of Shopee return orders?

  • How to manage Shopee's returns quickly(No need to create a stock-in list)?

  • How to use warehouse allocation rules?

  • How to create a manual order?

  • How to print the pack list?

  • How to process manual orders?

  • How to search an order quickly?

  • How to export orders?

  • How to view order details?

  • Introduction to Logistics Tracking

  • How to use Shipping Fee manage feature on BigSeller?