Help & FAQs
Introduction of BigSeller Processing Orders module
Quickly know about all the attributes of the order details page
Introduction of BigSeller order status
Steps for processing orders in BigSeller
Common errors and solutions for fail to pack the orders
How to deal with orders that I don't want to process temporarily?
How to revert voided orders?
How to set Shopee default pickup address？
How to change the pickup time or address for an order?
How to change the cargo carry method (Pickup & Dropoff) for Shopee orders?
How to set tracking number acquisition (JOB or No JOB) ?
How to edit/add Note for picking orders?
How to edit/add customer service notes?
Can customer service notes and pick notes be printed? How to print?
How to customize your shipping label?
How to print shipping label in bulk？
How to print shipping label for single order?
How to set the pack list template?
How to customize invoices?
How to print invoice？
How to use the Scan and Ship function?
How to check if there is a return order?
How to edit/add Note for Customer Service?
How to track the logistics information of Shopee return orders?
How to manage Shopee's returns quickly(No need to create a stock-in list)?
How to use warehouse allocation rules?
How to create a manual order?
How to process manual orders?
How to cancel the manual order?
How to print the pack list?
How to search an order quickly?
How to export orders and customize the export template?
How to view order details?
Introduction to Logistics Tracking
How to use the Shipping Fee manage feature on BigSeller?