How can we help?

  • Help & FAQs

    • What is WMS (Wave Shipment)?

    • Introduction to Wave Settings

    • Search Orders by SKU in Wave

    • Introduction to Warehouse Pick&Store Zoning (One SKU Multiple Shelves) - Wave

    • How to manual stock in or stock out? (One SKU Multiple Shelves)

Help CenterHelp & FAQsWMS

What is WMS (Wave Shipment)?

You can subdivide a large number of orders into different tasks based on a certain standard, and these tasks are waves. In this way, you can quickly batch process these orders, improving order processing efficiency.

It is only recommended for major sellers with large volume of orders to use Wave Shipment to improve efficiency.

1. Enable/Close Wave

1.1 Enable

💡 Preconditions for using the wave feature
  • Ebable [Inventory Features] before using Wave Shipment;
  • All store SKUs have been mapped with merchant SKUs;
  • Install BigSeller Printing Plugin, which is used for all the printing processes on WMS page. Please click here to download it.
  • In addition, we suggest that you set up shelves for the products in the warehouse, if you want to pick products based on the shelf number.





After Wave Shipment is enabled, the status of “In Process Orders” will become “Shipping”. Processes such as printing shipping labels and pick lists and shipping must be completed on the Wave Page. The “Automatically move to [Shipped]” feature will be disabled.

💡Notes

1. Wave types



2. Click here to learn how to customize pick lists
3. Shipping group can be set in Shipping Settings > Shipping Group Settings.)
4. Picking Method:

  • Picking while sorting: the picker needs to push the picking cart into warehouse to pick goods, while still correctly placing the SKU on the corresponding basket of the picking cart;
  • Sort after picking: the picker only needs to undertake the picking task, picking all SKUs within the wave into the same picking cart, without caring about sorting to the correct basket; Sorting tasks can be completed by sorters.

1.2 Turn off

When you turn it off, the system will verify whether there are packages in the “To Pick”, “To Pack” and “In Packing”. You can’t turn it off if there are unfinished waves.


1.3 Wave Settings

You can also change the setup in the “WMS Settings” later.
🔗 Introduction to Wave Settings
 

2. Wave Shipment (Regular Process)

 

2.1 Generate Wave

There are two ways to generate a wave: generate waves automatically, manually select orders to generate waves.

💡 You need to pack orders in the “New Orders” first before you go to the “Wave Shipment” to process them.

- Generate Waves Automatically



- Manually Select Orders to Generate Waves

2.2 Print Pick Lists

💡 You can also assign pickers to specific waves.



💡 The shipping labels can be printed in [To Pick], [To Sort], [To Pack], [In Packing] lists.


2.3 Secondary Picking

1)  There are two picking methods: Picking While Sorting & Sort After Picking.
  • Picking while sorting: the picker needs to push the picking cart into warehouse to pick goods, while still correctly placing the SKU on the corresponding basket of the picking cart;
  • Sort after picking: the picker only needs to undertake the picking task, picking all SKUs within the wave into the same picking cart, without caring about sorting to the correct basket; Sorting tasks can be completed by sorters.
Sort after Picking is more suitable for sellers with large order volumes and large warehouses.

2) For Sort After Picking, there are two methods: Scan to Pick & Manual Pick.

  • If your products are not labeled and cannot be scanned, you can choose Sort After Picking (Manual Pick). The system process will be the same as Picking while Sorting. You can ignore this section and follow the step 2.4.
  • If your products are labeled, you can choose Sort After Picking (Scan to Pick). The batch will enter a secondary picking stage.


 

💡 What is the difference between Sorting by Single SKU and Sorting by Grouped SKU? How to choose?



 

When using Sort after Picking (Scan to Pick), you need to choose whether to sort by Single SKU or by Grouped SKU.

1) Sorting by Single SKU
 

  • In Secondary Picking, regardless of the quantity of this SKU, each product must be scanned individually, and the quantity will increase by one with each scan.

  • Applicable scenario: This method is suitable for secondary picking of small quantities or single items, or for high-accuracy scenarios where each product needs to be verified individually.

2) Sorting by Grouped SKU:

  • When an SKU has multiple quantities, scanning any of the SKU will complete the picking for that SKU in the batch, without needing to scan each item individually. The picker only needs to place the items into the designated box as prompted.

  • Applicable scenario: This method is suitable for batch secondary picking, significantly improving efficiency and reducing operational steps, ideal for handling products in bulk.


💡 How to Conduct Secondary Picking?

After picking all items in bulk based on SKU quantity, the wave status will change from To Pick to To Sort. You will then need to go to the Secondary Picking page to sort the items into their respective packages.
 




Go to WMS > Pack&Ship > Secondary Picking page

📋 If you set Sorting by single SKU, please follow this picking process instruction:

Step 1. Take out 1 SKU and scan or enter the merchant SKU. The matching picking box lights up in orange, and the required picking Qty "1" for the scanned SKU is displayed.


 
Step 2. Place the scanned SKU into the highlighted orange picking box.
 
Step 3. Continue scanning or entering the next SKU and repeat the process until all SKUs have been sorted.


 
4. End Operation


 

Notes

1. When hovering the mouse over the picking box, all items inside will be displayed.  You can also manually enter the picked quantity.


 
2. When the waybill printing method is set to "Print in Secondary Picking", the package's waybill is automatically printed as soon as the last item is picked and placed in the box. You can also manually click the printer icon to complete the printing.



3. Secondary Picking Progress  (Bottom left corner)

  • SKU Progress: Picked Products/ Total Products that should be picked in this Wave
  • Order Progress: Picked Orders/ Total orders that should be picked in this Wave


📋 If you set Sorting by grouped SKU, please follow this process:


Step 1. Scan or enter any SKU. All picking boxes containing this SKU will be highlighted in orange, displaying the required quantity for each box. Place the SKUs into the highlighted picking boxes according to the displayed quantity.


 
Step 2. Once this SKU has been fully sorted, scan the next SKU and place it in the newly highlighted orange boxes.



Step 3. Repeat the process until all SKUs have been sorted.


 
Step 4. End Operation.

 

Notes

1. When hovering the mouse over the picking box, all items inside will be displayed. You can also manually enter the picked quantity.


 

2. When the waybill printing method is set to "Print in Secondary Picking", once all picking boxes have been fully sorted, the waybills will be printed collectively.

3. Secondary Picking Progress (Bottom left corner)

  • SKU Progress: Picked Products/ Total Products that should be picked in this Wave
  • Order Progress: Picked Orders/ Total orders that should be picked in this Wave

 
💡 Introduction to Unlabeled Picking Mode

The Unlabeled Picking Mode is designed for scenarios where some products are labeled, and others are not.

In secondary picking, once the labelled items have been scanned, you can turn on the unlabelled picking mode. In this mode, you can manually sort the unlabelled SKUs without the need for scanning. Simply enter the sorted quantity or just press [Enter] to complete the picking.

Please note, once the entire wave picking process is complete, this mode cannot be enabled.


📚 Steps for using the unlabled picking feature

1) Complete the sorting of all labelled items first.

2) Once this is done, enable the unlabelled picking mode.

3) Follow the on-screen instructions to pick the current SKU and place the items into the designated picking basket according to the specified quantity.

4) After entering the quantity or press [enter], the screen will automatically switch to the next unlabelled SKU.

5) Repeat this process until all unlabelled items are picked.

6) Once all items have been picked, the system will display a "Complete Sorting" message.
 

2.4 Scan Package

💡 Notes

1. There are three package match methods: Pre-Matching, Post-Matching and Sequential Matching, which can automatically match specific package information based on the SKU entered during scanning.
Learn more 👉 What is Package Match Method for Wave Shipment?




2.5 Ship

There are two ways to ship: “Scan and Ship” and “Ship Manually”.

Method 1: Scan and Ship



💡 Notes

1. If you can't find your manifest on [Manifest Manage] after scanning the parcels, you may have not clicked on "Generate Manifest".

2. Scan Settings

  • 1 time: orders will be automatically moved to the "To Pickup Orders" List after one scan.
  • 2 times: the first scan is to confirm the package info. Orders will be moved to the "To Pickup Orders" List  after the second scan.
 



Method 2: Ship Manually
 

After completing all the Wave processes, orders will be moved to the “To Pickup Orders” List. Then you can wait for the courier to pick up the packages or drop them off at the express station nearby. Finally, orders will be automatically moved to the “Shipped” List if there is logistic information online.
 

3. Common Questions

Q1: Can I cancel the wave?
A1: When the status of the wave is [To Pick], you can void the wave.



Q2: What about the abnormal packages? Can they go back to the “To Generate Waves” List?
A2: Yes, you can manually move the abnormal packages back to the list of “Generate Waves” and restart.


Q3: Can I move the abnormal packages to the “To Pick Up Orders” List？
A3: Yes. Go to the “Abnormal Packages” List> Select orders > Click “Move to To Ship” > Go to the “To Ship” List > Click “Ship”



Q4: Is there a way to automatically move orders to Shipped items?
A4: Yes, you can enable the auto tool on Setting > Order Settings > Other Settings > Auto Tools
Then orders will move to WMS > Package Manage > Search Packages > Shipped.




 

Please contact us if the document can't answer your questions