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  • Dokumen Bantuan & Soalan Lazim

    • Lazada——Api access frequency exceeds the limit. this ban will last 1 seconds

    • Lazada——The specified access token is invalid or expired

    • Shopee——"error_param" Tracking number is mandatory.

    • Shopee——"error_params" address param error: pickup_location: not found

    • Shopee——pick up whitelist not supported, permission is deny for pickup

    • Shopee——Error: "error_status_limit" order is not ready to ship

    • Shopee——Error: "error_address_region" address is invalid

    • Shopee——Error: “error_not_exist" Address does not exist.

    • Error : This Order has not got the tracking number, please click 【Refresh】 later

    • Error : "error_auth" partner and shop has no linked

    • Error: XXX have no stock in the warehouse

    • Print Error: Order#, the shipping method is not match with the buyer-designated logistics.

    • Lazada——Seller not verified, please check seller status

Pusat BantuanDokumen Bantuan & Soalan LazimPesanan

Shopee——Error: "error_address_region" address is invalid

Alamat tidak menyokong perkhidmatan pengambilan
Sila rujuk platform dahulu dan tanya sama ada alamat menyokong perkhidmatan pengambilan. Jika tidak, anda perlu menjadualkan semula pesanan selepas menukar kaedah penghantaran kepada penghantaran di Bigseller. Dan jika ya, sila hubungi kami dan berikan tangkapan skrin komunikasi dengan perkhidmatan pelanggan platform. Perkhidmatan pelanggan kami akan membantu anda menyelesaikan masalah ini

Jika dokumen ini tidak dapat menjawab soalan anda, anda boleh Hubungi Kami