Lazada——Seller not verified, please check seller status

Before you authorize Lazada stores in BigSeller, please complete the following information in Lazada Seller Center first.

Print Error: Order#, the shipping method is not match with the buyer-designated logistics.

Click here to see solution

Error: XXX have no stock in the warehouse

This Merchant SKU has no stock in the selected warehouse.

First: add a stock-in list to manually stock in  How to add a Stock-In List?
Second: go to Orders - New orders - Out of stock - Refresh inventory
Third: process the order again

Error : "error_auth" partner and shop has no linked

Solution: the store authorization has expired. Please reauthorize the store on the integration page first, and then process the orders

Error : This Order has not got the tracking number, please click 【Refresh】 later

This may occur when shopee hasn't generated an air waybill. When you try to arrange orders, the system will automatically check whether the air waybill is generated. If the air waybill is not generated, this error will appear. There are two solutions:

First: automatically move in printable:
When the system automatically syncs the order and find that the order has successfully obtained the tracking number, the order will be automatically moved to printable

Second : lick the refresh button to obtain the tracking number
You can also manually click the refresh button to get the tracking number. After clicking, if the order number has been generated, the order will be moved into the New Orders

Shopee——Error: “error_not_exist" Address does not exist.

The pickup address set in shopee seller center is inconsistent with the default pickup address set in Bigseller
Go to Settings > order Settings > address settings, modify the default pickup address of the corresponding Shope store, and then reschedule the order

Shopee——Error: "error_address_region" address is invalid

The address does not support pickup service
Please first consult the platform and ask if theaddress supports pickup service. If not you need to reschedule the order after changing the shipping method to dropoff on Bigseller. And if yes, please contact us and provide screenshots of communication with the platform customer service. Our customer service will help you solve this problem

Shopee——Error: "error_status_limit" order is not ready to ship

The order may have been cancelled。
Click the sync order button to sync the latest status of the order. If the order status is cancelled, then the order has been cancelled; If the order status is not cancelled, but this error is still reported, please contact our customer service and provide the order number. Our customer service will help you solve this problem.

Shopee——pick up whitelist not supported, permission is deny for pickup

The seller has not applied for the white list of logistics pickup service
You need to contact the platform customer service to apply for opening the pickup service of the logistics, and then process the order after the application is successful

Shopee——"error_params" address param error: pickup_location: not found

No pick-up address set in the seller center
Please set the pick-up address at shopee seller center before rescheduling the order. If the pickup address has been set but the order cannot be processed, please contact Bigseller customer service for help

Shopee——"error_param" Tracking number is mandatory.

Please fill in the tracking number manually before rescheduling this order

Lazada——The specified access token is invalid or expired

Store authorization expires, please go to Settings > store authorization to reauthorize the store before processing orders

Lazada——Api access frequency exceeds the limit. this ban will last 1 seconds

Too many requests lead to interface restrictions. You need to wait 2 to 3 seconds and try again