html_common_help_banner

  • Help & FAQs

    • Lazada——Seller not verified, please check seller status

    • Print Error: Order#, the shipping method is not match with the buyer-designated logistics.

    • Error: XXX have no stock in the warehouse

    • Error : "error_auth" partner and shop has no linked

    • Error : This Order has not got the tracking number, please click 【Refresh】 later

    • Shopee——Error: “error_not_exist" Address does not exist.

    • Shopee——Error: "error_address_region" address is invalid

    • Shopee——Error: "error_status_limit" order is not ready to ship

    • Shopee——pick up whitelist not supported, permission is deny for pickup

    • Shopee——"error_params" address param error: pickup_location: not found

    • Shopee——"error_param" Tracking number is mandatory.

    • Lazada——The specified access token is invalid or expired

    • Lazada——Api access frequency exceeds the limit. this ban will last 1 seconds

Help CenterHelp & FAQsOrders

Error : "error_auth" partner and shop has no linked

Solution: the store authorization has expired. Please reauthorize the store on the integration page first, and then process the orders

Please contact us if the document can't answer your questions