How to use Gift Rule function?
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Update Time: 02 Nov 2025 10:58
When new orders sync to BigSeller, BigSeller will auto add gift products for the order according to the preset gift rules.
E.g. (1) Someone buy a pair of shoes, seller wants to give him a pair of socks;
(2) If the order value is higher than 200, seller wants to give some gifts.
Step 1: Navigate to Orders > Gift Rules
You can also find it in Setting > Order Settings > Gift Rules
Step 2: Add New Rule > Save
(1) Stores: select one or more stores;
(2) Designated Merchant SKU:
- Fixed Gift: add the merchant SKU(s) and select the qty of one of SKUs or total qty in the order;
- Buy More Give More: You can enable the Multifold Gift option. How to set Buy More Give More?
(3) Designated Store SKU: enter store SKU(s) and select the qty of one of SKUs or total qty in the order;
(4) Order Amount Range: set the amount range by interval or boundary;
(5) Order Time Range: set the start and end time of the order time;
(6) Other Settings: Not auto add gift SKU when there is insufficient available stock for gift SKU.
- For example: Buy 3 Give 2, but the available stock of gift products is 1 > Not add gift products
Tips: If there are more than 1 condition, the order have to meet all the selected conditions to trigger the gift rule.
E.g. The conditions of one gift rule are stores (Shopee/Lazada) and designated Merchant SKUs (A001/B001), only the Shopee or Lazada orders which include product A001 or B001 will trigger the gift rule.
Step 3: Set Rule Priority
💡 Each order will match only one rule based on priority. You can manually adjust the priority number to change the rule order — with 1 being the highest priority.
How to cancel gift products？
The gift products can be edited or deleted in the order details page.
💡 Notes
1. Up to 50 gift rules can be set;
2. The gift rule feature is not available for BliBli orders;
3. The order that is splited in seller center will not trigger the gift rules when syncing to BigSeller;
4. Only the orders sync to BigSeller after setting the gift rules will be affected. If you want to add gifts for the previous order , you can add on gift products in the order details page.
1. Up to 50 gift rules can be set;
2. The gift rule feature is not available for BliBli orders;
3. The order that is splited in seller center will not trigger the gift rules when syncing to BigSeller;
4. Only the orders sync to BigSeller after setting the gift rules will be affected. If you want to add gifts for the previous order , you can add on gift products in the order details page.
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