How can we help?

  • Help & FAQs

    • Lazada——Seller not verified, please check seller status

    • Print Error: Order#, the shipping method is not match with the buyer-designated logistics.

    • Error: XXX have no stock in the warehouse

    • Error : "error_auth" partner and shop has no linked

    • Error : This Order has not got the tracking number, please click 【Refresh】 later

    • Shopee——Error: “error_not_exist" Address does not exist.

    • Shopee——Error: "error_address_region" address is invalid

    • Shopee——Error: "error_status_limit" order is not ready to ship

    • Shopee——pick up whitelist not supported, permission is deny for pickup

    • Shopee——"error_params" address param error: pickup_location: not found

    • Shopee——"error_param" Tracking number is mandatory.

    • Lazada——The specified access token is invalid or expired

    • Lazada——Api access frequency exceeds the limit. this ban will last 1 seconds

Help CenterHelp & FAQsOrders

Shopee——Error: "error_address_region" address is invalid

Copy link & title
The address does not support pickup service
Please first consult the platform and ask if theaddress supports pickup service. If not you need to reschedule the order after changing the shipping method to dropoff on Bigseller. And if yes, please contact us and provide screenshots of communication with the platform customer service. Our customer service will help you solve this problem

Please contact us if the document can't answer your questions