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  • Help & FAQs

    • Lazada——Seller not verified, please check seller status

    • Print Error: Order#, the shipping method is not match with the buyer-designated logistics.

    • Error: XXX have no stock in the warehouse

    • Error : "error_auth" partner and shop has no linked

    • Error : This Order has not got the tracking number, please click 【Refresh】 later

    • Shopee——Error: “error_not_exist" Address does not exist.

    • Shopee——Error: "error_address_region" address is invalid

    • Shopee——Error: "error_status_limit" order is not ready to ship

    • Shopee——pick up whitelist not supported, permission is deny for pickup

    • Shopee——"error_params" address param error: pickup_location: not found

    • Shopee——"error_param" Tracking number is mandatory.

    • Lazada——The specified access token is invalid or expired

    • Lazada——Api access frequency exceeds the limit. this ban will last 1 seconds

Help CenterHelp & FAQsOrders

Shopee——pick up whitelist not supported, permission is deny for pickup

The seller has not applied for the white list of logistics pickup service
You need to contact the platform customer service to apply for opening the pickup service of the logistics, and then process the order after the application is successful

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