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Help & FAQs
- The Summary of BigSeller APP Instructions
- How to Process Orders in BigSeller APP (Summary)?
- How to Print a POS Business Statement (BigSeller App)
- How to Create POS Retail Orders (BigSeller APP)
- How to Sign up BigSeller account? (BigSeller APP)
- How to use scan to ship function in BigSeller APP?
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- How to print shipping labels in BigSeller app?
- How to Pack Orders in BigSeller APP?
- How to use Quick Stock Count feature on BigSeller APP?
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- How to check live sales data on BigSeller APP?
- How to manually stock out in BigSeller APP (deduct stock)
- How to manually stock in on BigSeller APP (increase stock)
- How to enable the order and inventory alert notification on BigSeller APP?
- Inventory Restock Using BigSeller APP
- How to scan to ship orders with BigSeller APP in PDA?
- How to scan to check order with BigSeller APP in PDA?
- How to Off Shelf and On Shelf with BigSeller APP?
- How to Change Shelf using BigSeller APP?

How to Create POS Retail Orders (BigSeller APP)

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Update Time: 10 Oct 2025 02:29

This feature allows you to easily create POS retail orders directly from the mobile app for a more efficient and convenient process.

Note: When both wholesale and customer-tiered price ranges are set, the system will automatically display the sales price after you select an SKU, following this priority: Manual Price Input > Customer-Tiered Price > Wholesale Price

1. Steps to Create POS Orders Using BigSeller APP

Step 1: Navigate to the POS Retail Order Creation page

Step 2: Fill in Sales Information

If "Offer delivery services" is checked, the order will move to the New Orders list for delivery after settlement. If unchecked, the order will go directly to the Completed list after settlement.

If you wish to process the order through the regular order flow, please enable the deliver service. The order will enter the "New" status, and you will need to pack and ship the orders.
If you only need to record the inventory deduction, you can leave the shipping service disabled. Once the order is created, it will be marked as "Completed”, and the inventory will be deducted.

The payment method will be displayed in the order processing list.

2. How to Print POS Receipts Using Bluetooth Printers?

You can use the Bluetooth printer function on the POS Order page in the BigSeller App to print POS receipts. This feature is designed for offline retail scenarios, allowing you to quickly print receipts after checkout without using a computer.

Supported Printers: Currently, the feature works with major Bluetooth thermal printers in Southeast Asia, such as: Epson TM-T88VII, GPrinter GP-58, XPrinter XP-58IIH.
If you encounter any connection issues with your device, please contact our customer support.

Note: All supported printers use the ESC/POS communication protocol. Once connected, they can be used immediately without installing additional drivers.

Steps to Use

Step 1: Connect the Printer

1) Open BigSeller App > System Settings > Hardware

2) Add Bluetooth Printer, search for and connect to your device.

Step 2: Set Printing Preferences

1) Configure the receipt format (50mm or 80mm)

2) Quick Print

If Quick Print is enabled: the receipt will print automatically after clicking “Settlement”
If Quick Print is not enabled: after clicking Settlement,” a pop-up will appear allowing you to select the print method and preview before printing

Step 3: Print the Receipt

Once connected, the system will automatically execute the printing operation according to your settings after the order settlement.

How to Create POS Retail Orders (BigSeller APP)

1. Steps to Create POS Orders Using BigSeller APP

2. How to Print POS Receipts Using Bluetooth Printers?

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