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Help & FAQs | Marketing
Help & FAQs
Why doesn't the system auto-reply to the customer reviews even though I turn on the Auto-Reply?
If the system still doesn't reply automatically reply to the customer reviews after you have turned on the Auto-Reply, it might be because:

1. it is less than 2 hours since the customer replied

2. you have run out of your auto-reply quota (Need to upgrade the plan)

3. the store authorization has aspired

4. the customer review has been deleted

5. API Error