If you edit an order that has been synced to Bigseller on seller center, for example the item and quantity, this order will be marked as unusual order on Bigseller to avoid mistakes caused by information gap, and hence can’t be processed as usual.

Note: Orders with Add-on product on Bigseller will not be considered as unusual orders.


 

For unusual orders, please confirm if the order information is correct before proceeding. You can click Sync Order to synchronize the latest order information from the Seller Center.



If you want to process after confirmation, you can remove the unusual mark through Bulk Actions. For more assistance, please contact Bigseller support for help.