If you need to record customer information, specific product preferences, and any special requests, you can set note for customer service. You can check and quickly filter the notes at any time.

1. Add Notes

You can add/modify the note for customer service on order processing lists.

 

2. FAQs

Q1: How can we set up a picking note to be displayed on the shipping label (awb)?
A2: click Setting > Print Settings > Shipping Label Printing > add/edit the shipping label template > check Note for Customer Service Option > Save



You can apply the template you set to the logistics currently using.