Hey, dear BigSellers!
I hope you are doing well in your store management recently! Over the past August, we've updated many of our features. Please take a moment to explore them and see how they can help you grow your business better!
Important Updates⭐️⭐️⭐️
BigSeller APP can support the authorization of Shopee/Lazada/TikTok stores now, which is no longer limited to web authorization.
![](https://bigseller-1251220924.cos.accelerate.myqcloud.com/static/faq/2023/1693966467613548.png)
![](https://bigseller-1251220924.cos.accelerate.myqcloud.com/static/faq/2023/1693966468298028.png)
- Place 1688 Purchase Order
Support 1688 Purchase Order placed directly on BigSeller. No need for switching frequently between multiple pages, improving efficiency greatly.
![](https://bigseller-1251220924.cos.accelerate.myqcloud.com/static/faq/2023/1693965959589019.png)
- App Supports PDA Infrared Scanning
BigSeller App supports the use of PDA infrared scanning now (Currently only available for Scan&Check and Scan&Ship ), also integrated with a PDA solid button at the same time, making it more convenient to scan.
![](https://bigseller-1251220924.cos.accelerate.myqcloud.com/static/faq/2023/1693981180970511.png)
- Shopee 3PF Store Supports Product Publication
BigSeller supports the Shopee global stores to publish products to 3PF stores. Up to now, for Shopee 3PF stores, BigSeller can support store authorization, inventory push, and product publication.
Products
- Copy Settings Optimization
For the SKU/Parent SKU setting in the "Copy Settings", the SKU/Parent SKU of the original products will be adopted if users select"Not set".
![](https://bigseller-1251220924.cos.accelerate.myqcloud.com/static/faq/2023/1693989743638174.png)
- TikTok Brand Name Remains When Synchronizing
Orders
- Filter Settings of Order Listings Optimization
Provide customized settings for each order list, users can select which filter conditions to retain in the interface on their own.
- Status Update of "In Cancel" in Order Listings
The field in the listing status of "In Cancel" will show the order's pre-BigSeller status before it moved into "In Cancel". The pre-status shall not be shown if the order moves into "In Cancel" during its first synchronization.
Add the field of package weight on the manifest. The field will not be shown on the manifest if package weight is not performed, making more comprehensive records.
![](https://bigseller-1251220924.cos.accelerate.myqcloud.com/static/faq/2023/1694050587529698.png)
- Order Entrance Optimization
- Return Management Optimization
For the "Before signing" and "After signing" lists, the page "Scan to /Individual stock in" increases the warehouse permissions to choose the receiving warehouse, avoiding the warehouse workers pointing to the wrong receiving warehouse.
- Scan and Ship Optimization
In the "scan and ship", if the SKU of the current scanned products is the same, their quantity will be merged, which is more clear and more concise.
- Lazada Order Details Optimization
The
Lazada order details page will display the Item ID. When the sellers want to return the damaged goods, they can use Item ID to appeal to the platform.
- Wave Pick List Optimization
Add GTIN field to wave picking list, making the picking more convenient.
- Manual Orders Date Optimization
Users can import templates to create manual orders, up to support 2000 valid data, and "order date" will change into "order time", if not filled in, the time of the import file shall prevail.
In the "Manual Orders" page, the order time is accurate to the time of day and hour, and the default display is the time the page was opened.
![](https://bigseller-1251220924.cos.accelerate.myqcloud.com/static/faq/2023/1694000490221337.png)
- Shipping Fee Management Optimization
Supports importing forms to process loss orders, simplifying processing steps, and improving efficiency.
Inventory
- Push Rules Optimization⭐️⭐️
The Add/Edit page now supports batch adding SKUs by store or category, more convenient to add SKU.
- Push Rules——For Stock Threshold, now sellers can exclude multiple stores according to the actual situation⭐️⭐️
- Inventory Push Rules——The implementation of push orders is optimized, making it more comprehensive now.
Report
- Sales Analysis Optimization
Add store group filter to the sales report, operators can quickly view the data of the store they are responsible for.
- Profit Analysis Optimization
For Tokopedia, add the "Invoice No" filter for order profit, and add the "Invoice No" field for export, so that the filtering can be more accurate.
- Sales Monitor Optimization⭐️⭐️⭐️
Store sales ratio increases the ranking, users can see the global ratio at the same time, and also more intuitive to see the sales situation of each store.
The sales statistics chart adds yesterday's hourly sales display, which is convenient for comparing data, to observe the change in sales situation and better formulate operation strategies.
Unlimited number of SKU in the product SKU ranking, easy to view all the SKU with sales and their sales situation, to analyze the proportion of best and slow-selling products.
- Store Health Optimization
Marketing
- Promotion Watermark Optimization
Marketing watermarks add built-in templates, and they will only be displayed when the marketing watermark is pending.
- Manual Orders&Messenger Orders Optimization
![](https://bigseller-1251220924.cos.accelerate.myqcloud.com/static/faq/2023/1694496500211021.png)
Purchase
- Purchase Suggestion Optimization
When purchasing suggestions are counted, the sales volume on the corresponding date is counted based on the time of order placement, and unpaid orders will be excluded from the counting.
If the matching relationship in the order is updated (created or modified), the sales will be re-counted, the sales of the old matching relationship will be excluded, and the sales of the new matching relationship will be added.
If an order is canceled, the sales of the corresponding product on the date will be excluded according to the time the order was placed.
Others
- Permission Settings Optimization
- Allocation Rules Optimization
- BigSeller Feedback Optimization
Sellers can rate & suggest BigSeller through the orange icon on this page, We will seriously collect your feedback and keep improving!
![](https://bigseller-1251220924.cos.accelerate.myqcloud.com/static/faq/2023/1694498146469747.png)