You can auto pack orders in BigSeller, which can:

• Improve the efficiency of processing orders;
• Reduce the probability of delayed shipments;
• Reduce the probability of order cancellation.

Steps
Step 1: go to Orders > Auto Pack

Step 2: set the conditions > click save  > enable the auto pack icon

4. Select the shipping methods (required)

5. Select the shipping warehouse (optional): If you did not enable the inventory feature, you can ignore this warehouse selection.

6. Set the pack timeslot: starting and ending times can only be selected on the hour or half-hours.

• Up to three timeslots can be set;
• For one timeslot, the end time must be greater than the start time, for example: 23:30-2:00 cannot be saved, you can set 23:30-0:00, 0:00-2:00;
• Three timeslots cannot overlap, for example: 2:00-3:00, 2:30-4:00 cannot be saved, you can set 2:00-3:00, 3:00-4:00
• The auto pack task will be performed every 30 minutes during the timeslot, for example: if you select 15:00-17:00, 18:00-19:00, the system would auto pack new orders at 15:00 / 15:30 / 16:00 / 16:30 / 17:00 / 18:00 / 18:30 / 19:00;
• If you want to set the whole day, you can select 00:00-23:30.

Pack Time

• 7. Select the pack day
• 8. Select the exclude date: If you enable the auto pack, it will not be performed on these specified excluded dates;
• 9. Expired time for pre-orders (Shopee, Lazada, TikTok) ≥ x Hours not pack automatically: If the pre-order has no expire time, it would not be auto packed;
• 10. If you select this one, system would ignore the 7/8/9 conditions and auto pack orders that expire within 24 hours.

11. Auto Select the Pickup Time: Pickup orders should be set the default pickup time, or cannot be auto packed. (You can set the auto select pickup time for Shopee and TikTok orders.)

12. Filter Settings:

• Not auto pack orders that have negative/0 estimated profit Click here to know more about estimated profit.
• Orders with buyer message/ seller note will not be auto packed
• Orders with marks will not be auto packed

 

Notes
1. The auto pack program will only run on the hour and half-hours, for example: 12:30/1:00/3:30 (Orders with buyer blacklist marks will not be auto packed.);

2. Pre-orders that have no expire time would not be auto packed;

3. Shopee retryship orders would not be auto packed;

4. This feature is available for VIP users, you can click here to upgrade VIP. If your VIP expires, the system will automatically turn off the auto pack button, which needs to be manually turned on after renewal.