This article explains the order processing workflow after enabling the wave feature. It covers key steps including how to pick and pack items, print shipping labels, and complete the shipment process.
💡 Wave Shipment Operation Workflow Introduction💡 Notes:
1.2 Manually Select Orders to Generate Waves
After generating the wave, it will appear in the [Wave List] >> [To Pick] page. You can use the Pick List / Summary List or BigSeller APP (Wave Picking Feature) to perform picking.
2.1 Using Pick List or Summary List for Picking
Step 1: After generating the wave, go to the [Wave List] page and select the shipping warehouse. All waves generated for that warehouse will appear in the To Pick list.
Step 2: Select the wave and assign a picker. You can choose a specific operator.
If you are using a sub-account and don't see the option to assign, please contact the main account to enable this permission.
Step 3: Select the wave and click Print Pick List or Print Summary List
If the picking method is Picking While Sorting or Sort after Picking (Manual Pick):
After clicking "Mark as Printed", the wave will move directly from the To Pick list to the To Pack list. You will need to complete the packing process on the Scan Package page.
If the picking method is Sort after Picking (Scan to Pick):
After clicking "Mark as Printed", the wave will move directly from the To Pick list to the To Sort list. You will need to complete the sorting process on the Secondary Picking page.
2.2 Using the App for Wave Picking
With BigSeller APP, pickers can directly claim waves and perform picking. Both Picking While Sorting and Sort after Picking methods are supported. For more information, please refer to: How to Use the App for Wave PickingStep 2: Scan or enter the Merchant SKU/GTIN or product code > Confirm.
💡 Notes
📚 Steps for using the unlabled picking feature
When the wave is in the To Pack list, you can perform Scan Package operation and complete the package label printing and packing in this process.
4.1 Operation process when shipping label printing method is set to Scan Pick List
Step 1: Scan Pick List or manually click Print. All shipping labels in the currently wave will be printed collectively.
4.2 Operation process when shipping label printing method is set to Scan Picking Basket No.
Step 1: Use the scanner to scan the Picking Basket barcode, or manually enter the basket number and click "Confirm”.
Step 2: The system will display the package information for that Picking Basket. You can double-check the product details to make sure everything is correct. If everything looks good, either scan again or click "Confirm" to print the shipping label for that package.
Step 3: Repeat the process untill all picking basket number has been scaned and all shipping labels have been printed >> Click End Operation
4.3 Operation process when shipping label printing method is set to Scan Merchant SKU Label
💡 Notes: If you select scanning merchant SKU label to print shipping label, there are three package match methods: Pre-Matching, Post-Matching and Sequential Matching, which can automatically match specific package information based on the SKU entered during scanning. 👉 What is Package Match Method for Wave Shipment?
There are three ways to ship: Scan and Ship and Ship Manually or Auto Ship (Enable Auto Tools).
Method 1: Scan and Ship
💡 Notes
Method 2: Auto Ship by Enabling Auto Tools
Method 3: Ship Manually
After completing all the Wave processes, orders will be moved to the To Pickup Orders List. Then you can wait for the courier to pick up the packages or drop them off at the express station nearby. Finally, orders will be automatically moved to the Shipped List if there is logistic information online.
Q1: Can I cancel the wave?
A1: When the status of the wave is [To Pick], you can void the wave.
Q2: What about the abnormal packages? Can they go back to the “To Generate Waves” List?
A2: Yes, you can manually move the abnormal packages back to the list of “Generate Waves” and restart.
Q3: Can I move the abnormal packages to the “To Pick Up Orders” List?
A3: Yes. Go to the “Abnormal Packages” List> Select orders > Click “Move to To Ship” > Go to the “To Ship” List > Click “Ship”
Q4: Do I have to go through the entire process when using a wave?
A4: Not necessarily. For wave types like Best Seller, since every package in the wave is identical, it's not necessary to go through the entire process. After generating the wave, you can directly print the shipping labels from the wave list, then use those labels to proceed with picking.