📌 For detailed steps on wave operations, please refer to the BigSeller Wave Shipment Onboarding Guide to learn about warehouse management and how to use wave shipments.

This article explains the order processing workflow after enabling the wave feature. It covers key steps including how to pick and pack items, print shipping labels, and complete the shipment process.

💡 Wave Shipment Operation Workflow Introduction

💡 Notes:

Before using wave shipments, you must first complete the wave strategy settings.
Before processing orders in waves, go to Order Module > [New Orders], and click Pack. Only after packing the orders will they appear in the Generate Wave page in the WMS module.
The above steps represent a general process. The wave shipping workflow may vary depending on your settings.

1. Generate Wave

After packing orders in the [New Orders] list, you can generate waves in the Generate Wave page.
There are two methods to generate waves: 1) Automatic generation by the system; 2) Manual selection of orders to generate waves.

1.1 Generate Waves Automatically

1.2 Manually Select Orders to Generate Waves

2. Wave Picking

After generating the wave, it will appear in the [Wave List] >> [To Pick] page. You can use the Pick List / Summary List or BigSeller APP (Wave Picking Feature) to perform picking.

2.1 Using Pick List or Summary List for Picking

💡Tips
1) If you are using paper pick lists or summary lists for picking, please print the documents at this step to complete the picking process.
2) Wave shipment supports custom pick list templates.
3) If you are using the summary list for picking, please enable the "Summary List Mode" in the wave settings and complete the template setup. For how to enable this feature and applicable scenarios, please refer to Section 4.2 of the Wave Settings. Enable Print Summary List Mode.

Step 1: After generating the wave, go to the [Wave List] page and select the shipping warehouse. All waves generated for that warehouse will appear in the To Pick list.

Step 2: Select the wave and assign a picker. You can choose a specific operator.
If you are using a sub-account and don't see the option to assign, please contact the main account to enable this permission.

Step 3: Select the wave and click Print Pick List or Print Summary List

If the picking method is Picking While Sorting or Sort after Picking (Manual Pick):
After clicking "Mark as Printed", the wave will move directly from the To Pick list to the To Pack list. You will need to complete the packing process on the Scan Package page.
If the picking method is Sort after Picking (Scan to Pick):
After clicking "Mark as Printed", the wave will move directly from the To Pick list to the To Sort list. You will need to complete the sorting process on the Secondary Picking page.

2.2 Using the App for Wave Picking

With BigSeller APP, pickers can directly claim waves and perform picking. Both Picking While Sorting and Sort after Picking methods are supported. For more information, please refer to: How to Use the App for Wave Picking

3. Secondary Picking

If the picking method is Sort after Picking (Scan to Pick), after printing the pick list, the wave will move directly to the To Sort list.
After picking all items in bulk based on SKU quantity.You will then need to go to the Secondary Picking page to sort the items into their respective packages.

Step 1: Go to WMS > Pack&Ship > Secondary Picking page

Step 2: Scan or enter the Merchant SKU/GTIN or product code > Confirm.

3.1 Using Sorting by single SKU Method

1) Take out 1 SKU and scan or enter the merchant SKU. The matching picking box lights up in orange, and the required picking Qty "1" for the scanned SKU is displayed.

2) Place the scanned SKU into the highlighted orange picking box.
3) Continue scanning or entering the next SKU and repeat the process until all SKUs have been sorted.

4) End Operation

💡 Notes

1. When hovering the mouse over the picking box, all items inside will be displayed. You can also manually enter the picked quantity.

2. When the waybill printing method is set to "Print in Secondary Picking", the package's waybill is automatically printed as soon as the last item is picked and placed in the box. You can also manually click the printer icon to complete the printing.

3.2 Using Sorting by grouped SKU method

1) Scan or enter any SKU. All picking boxes containing this SKU will be highlighted in orange, displaying the required quantity for each box. Place the SKUs into the highlighted picking boxes according to the displayed quantity.

2) Once this SKU has been fully sorted, scan the next SKU and place it in the newly highlighted orange boxes.

3) Repeat the process until all SKUs have been sorted.

4) End Operation.

💡 Notes

1. When hovering the mouse over the picking box, all items inside will be displayed. You can also manually enter the picked quantity.

2. When the waybill printing method is set to "Print in Secondary Picking", once all picking baskets have been fully sorted, the waybills will be printed collectively.

3.3 Unlabeled Picking Mode

The Unlabeled Picking Mode is designed for scenarios where some products are labeled, and others are not.
In secondary picking, once the labelled items have been scanned, you can turn on the unlabelled picking mode. In this mode, you can manually sort the unlabelled SKUs without the need for scanning. Simply enter the sorted quantity or just press [Enter] to complete the picking.
Please note, once the entire wave picking process is complete, this mode cannot be enabled.

📚 Steps for using the unlabled picking feature

1) Complete the sorting of all labelled items first.

2) Once this is done, enable the unlabelled picking mode.

3) Follow the on-screen instructions to pick the current SKU and place the items into the designated picking basket according to the specified quantity.

4) After entering the quantity or press [enter], the screen will automatically switch to the next unlabelled SKU.

5) Repeat this process until all unlabelled items are picked.

6) Once all items have been picked, the system will display a "Complete Sorting" message.

4. Scan Package

When the wave is in the To Pack list, you can perform Scan Package operation and complete the package label printing and packing in this process.

4.1 Operation process when shipping label printing method is set to Scan Pick List

Step 1: Scan Pick List or manually click Print. All shipping labels in the currently wave will be printed collectively.

4.2 Operation process when shipping label printing method is set to Scan Picking Basket No.

Step 1: Use the scanner to scan the Picking Basket barcode, or manually enter the basket number and click "Confirm”.

Step 2: The system will display the package information for that Picking Basket. You can double-check the product details to make sure everything is correct. If everything looks good, either scan again or click "Confirm" to print the shipping label for that package.

Step 3: Repeat the process untill all picking basket number has been scaned and all shipping labels have been printed >> Click End Operation

4.3 Operation process when shipping label printing method is set to Scan Merchant SKU Label

💡 Notes: If you select scanning merchant SKU label to print shipping label, there are three package match methods: Pre-Matching, Post-Matching and Sequential Matching, which can automatically match specific package information based on the SKU entered during scanning. 👉 What is Package Match Method for Wave Shipment?

5. Ship

There are three ways to ship: Scan and Ship and Ship Manually or Auto Ship (Enable Auto Tools).

Method 1: Scan and Ship

💡 Notes

If you can't find your manifest on [Manifest Manage] after scanning the parcels, you may have not clicked on Generate Manifest.
Scan Settings
- One Time: orders will be automatically moved to the To Pickup Orders List after one scan.
- Two Times: the first scan is to confirm the package info. Orders will be moved to the To Pickup Orders List after the second scan.

Method 2: Auto Ship by Enabling Auto Tools

Method 3: Ship Manually

After completing all the Wave processes, orders will be moved to the To Pickup Orders List. Then you can wait for the courier to pick up the packages or drop them off at the express station nearby. Finally, orders will be automatically moved to the Shipped List if there is logistic information online.

6. Common Questions

Q1: Can I cancel the wave?

A1: When the status of the wave is [To Pick], you can void the wave.

Q2: What about the abnormal packages? Can they go back to the “To Generate Waves” List?

A2: Yes, you can manually move the abnormal packages back to the list of “Generate Waves” and restart.

Q3: Can I move the abnormal packages to the “To Pick Up Orders” List？

A3: Yes. Go to the “Abnormal Packages” List> Select orders > Click “Move to To Ship” > Go to the “To Ship” List > Click “Ship”

Q4: Do I have to go through the entire process when using a wave?

A4: Not necessarily. For wave types like Best Seller, since every package in the wave is identical, it's not necessary to go through the entire process. After generating the wave, you can directly print the shipping labels from the wave list, then use those labels to proceed with picking.