On BigSeller Return Manage page, you can process Shopee, Lazada, and TikTok return orders.




Steps
Before Signing: Orders that are returned before the buyer signs can be scanned to stock-in or processed manually.

• Stock-in Steps for Shopee/Lazada/TikTok Shop Orders
• Stock-in Steps for Manual orders/ Messenger Orders/ FB orders

After Signing: Orders that are returned after the buyer signs can be scanned to stock-in or processed manually.
Stock-in Steps for After Signing Orders

• Process Shopee Return&Refund Requests
• Process Lazada Return&Refund Requests
• Process TikTok Return&Refund Requests

 

Notes
The data of return orders will be updated every 2 hours, if you want to get the latest order information, you can also click Sync Order in After Signing page.