Orders not belonging to BigSeller cooperation marketplaces/platforms can be input to BigSeller to process and deduct the related inventory by creating manual orders. This article introduces the steps of setting the product price, and creating and processing manual orders.

💡 Notes
① To filter and view manual orders by store in the report module, it is recommended that you first add a manual order store and select a store when creating manual orders.
② Manual orders can be pushed to the third-party warehouse for fulfillment. (Kerry E-commerce, YueHai, JST, Guangdong Smart Logistics, Shopspade, Shipper, Dianxiaomi WMS).

1. Set Manual Order Price

After adding the manual order price, there is no need to manually enter the unit price of the product when creating a manual order. The price will be auto filled based on the purchase quantity range, avoiding the possibility of manual entry error and improving the efficiency and accuracy of order creation.

You can set the merchant SKU prices individually or import the selling price.

1.1 Add One by One

Go to Marketing > Manual Order Price > Add Selling Price > Select Merchant SKU > enter the purchase quantity and unit price > Save



 

1.2 Import to Add

Go to Marketing > Manual Order Price > Import & Export > Import Selling Price



💡 Tips
1. SKU already has a selling price:

• Skip and Not Process: If the product in the imported file has already set a price before this, the system will directly skip it and not update it.
• Import and cover the original selling price: If the product in the imported file has already set a price before this, the system will overwrite the original price with the price in the latest file.

 

2. Create Manual Orders

You can create the order one by one, import file, reference other orders.

2.1 Create One by One

Click Orders > Manual Orders




Fill in the order information, buyer information and seller information.



💡 Tips
1. Stores: You can set some manual stores by clicking the gear Icon;
2. Order Time: only the time 90 days before the current date can be selected, for example, if the current date is August 5th, 2023, the earliest date that can be selected is May 8th, 2023;
3. Payment Method: COD, Prepaid, Transfer.



💡 Tips
1. Recipient Name is required. You can also click on the small icon to select the customer you have filled out in the Customer List;
2. 3PL: After selecting the region, there will be a 3PL option if you have already connected with third-party logistics. You can select "3PL" or "Other Logistics".



Fill in the merchant SKU info:



💡 Tips
1. After selecting the Shipping Warehouse, you can only add merchant SKUs from this warehouse;
2. The merchant SKU and quantity are required. You can fill out the other info according to your needs;
3. Unit Price: If you have set the selling price as mentioned in the first section (Set Manual Order Price), The default price will be taken based on the filled quantity.
4. Estimate Profit = Order Income - Charges




After saving, you can continuously create a new manual order by clicking Create Next or Go to Check the order.
 

2.2 Import to Create

Click Orders > Manual Orders > Import Manual Orders > Download the template > Enter the file > Upload the file > Confirm



💡 Tips
1. When importing manual orders, please strictly fill in the information according to the requirements in the template to avoid data errors!
2. If you want to ship the manual order with 3PL logistics, please fill out the Recipient Address based on the Address Table.

2.3 Reference orders

You can copy information from other manual orders, Facebook orders, messenger orders, POS retail orders to create new manual orders. Except for order number and tracking number, all other info can be copied.

Go to Orders > Manual Orders > Create Manual Order > Reference Order > Select filter conditions to find the order you want to reference > Click Reference




 

3. Process Manual Orders

After being created successfully, the manual orders will be displayed under New Orders list. The steps to process manual orders are as follows.

Step 1: Filter manual orders > Select orders



💡 Tips
1. If there is no need to print pick/pack list and other operations, you can move to Shipped with one click. Then orders would be on the Shipped list.



Step 2: Click Pack, orders will be moved to the In Process Orders list.



🔖 If you want to add 3PL logistics service as a shipping method, please click here:  👉 How to use 3PL logistics service to process manual orders

Step 3: You can print invoices, pick lists, etc. in the In Process Orders list. Make sure your order is well packed and click the Ship button, orders will be moved to the To Pickup list. Currently, the system will automatically deduct the inventory of related merchant SKUs.



Step 4: Confirm the orders have been shipped, click Move in [Shipped Orders] in the To Pickup list, orders will be moved to Shipped Orders list.


 

4. Modify Manual Orders

If you want to modify the merchant SKU info after saving the manual order, you can void it to make some modification.



Then you can continue following the section "Process Manual Orders".

💡Notes
1. When the order is voided from the In Process Orders list,
If Online Shipping is initially selected, the order does not support editing; If Self Delivery is initially selected, it is not supported to change to Online Shipping.